Customers Bank 2021 HMDA loan application data provides key insights into its mortgage lending trends, applicant demographics, and loan distribution.
The Home Mortgage Disclosure Act (HMDA) requires lenders to report detailed loan application data, offering transparency into lending patterns.
The data reveals trends in average loan size, applicant income, and mortgage approval rates, helping consumers and analysts understand lending accessibility.
Below, explore a breakdown of loan applications by county, metro area, loan purpose, applicant race, loan type, and more.
Whether you're an industry professional, homebuyer, or researcher,
this information provides valuable insights into mortgage lending activity.
Scroll down to view the full dataset and analyze lending trends in greater detail.
| Mortgage Company & Address | Customers Bank 99 Bridge Street Phoenixville, PA 19460 Tel #: available with data download |
| Federal Regulator | * available with data download |
| Years | 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 |
| Total Number of Mortgage Applications | 1,086 |
| Total Mortgage Loan Application Amount | $714,970,000 |
| Average Mortgage Loan Application Amount | $1,043,250 |
| Highest Mortgage Loan Application Amount | $45,755,000 |
| Average Applicant Income | $252,000 |
| Highest Applicant Income | $1,787,000 |
Explore comprehensive HMDA mortgage statistics and lending trends for 2021 with Customers Bank. Below, you'll find key insights into this lender's mortgage activity, including total loan applications, average mortgage amounts, highest application values, and income levels of top applicants. Whether you're analyzing Customers Bank's lending patterns or researching mortgage trends, these statistics provide valuable transparency into their loan activity.
Our HMDA dataset for 2021 breaks down Customers Bank's mortgage applications by loan purpose, applicant race, loan type, approval outcomes, and reasons for denial. These insights help homebuyers, financial analysts, and industry professionals assess borrower demographics and lending practices, offering a clearer view of how Customers Bank serves its applicants.
Each category highlights the total number of mortgage applications processed by Customers Bank, total loan amounts, average mortgage values, and the highest mortgage amounts recorded. You can also review borrower income trends, including the average and highest reported applicant incomes for loans issued by this lender. Whether you're evaluating lender performance, comparing mortgage approval rates, or exploring loan options, this HMDA-backed data offers a crucial look at Customers Bank's mortgage activity for 2021.
| County | Total Number of Mortgage Loan Applications | Total Dollar Amount of Mortgage Loans Applications | Average Mortgage Loan Application Amount | Average Applicant Income |
|---|---|---|---|---|
| Philadelphia County Pennsylvania | 284 | $ 63,050,000 | $ 222,000 | $ 44,000 |
| Berks County Pennsylvania | 278 | $ 44,460,000 | $ 159,000 | $ 46,000 |
| Delaware County Pennsylvania | 35 | $ 8,095,000 | $ 231,000 | $ 90,000 |
| Kings County New York | 32 | $ 221,680,000 | $ 6,927,000 | $ 0 |
| Allegheny County Pennsylvania | 21 | $ 5,195,000 | $ 247,000 | $ 0 |
| Montgomery County Pennsylvania | 19 | $ 6,975,000 | $ 367,000 | $ 169,000 |
| Bucks County Pennsylvania | 15 | $ 4,635,000 | $ 309,000 | $ 122,000 |
| Palm Beach County Florida | 13 | $ 3,215,000 | $ 247,000 | $ 0 |
| New Castle County Delaware | 10 | $ 2,610,000 | $ 261,000 | $ 92,000 |
| Camden County New Jersey | 10 | $ 11,780,000 | $ 1,178,000 | $ 49,000 |
| Lancaster County Pennsylvania | 10 | $ 1,860,000 | $ 186,000 | $ 58,000 |
| Broward County Florida | 9 | $ 6,685,000 | $ 742,000 | $ 1,787,000 |
| Lehigh County Pennsylvania | 9 | $ 26,375,000 | $ 2,930,000 | $ 47,000 |
| Chester County Pennsylvania | 8 | $ 4,120,000 | $ 515,000 | $ 170,000 |
| Schuylkill County Pennsylvania | 8 | $ 1,020,000 | $ 127,000 | $ 85,000 |
| York County Pennsylvania | 8 | $ 13,250,000 | $ 1,656,000 | $ 51,000 |
| Mercer County New Jersey | 7 | $ 1,695,000 | $ 242,000 | $ 72,000 |
| Nassau County New York | 7 | $ 9,405,000 | $ 1,343,000 | $ 0 |
| District of Columbia County District Of Columbia | 6 | $ 1,730,000 | $ 288,000 | $ 0 |
| Burlington County New Jersey | 6 | $ 1,690,000 | $ 281,000 | $ 54,000 |
| Lebanon County Pennsylvania | 6 | $ 960,000 | $ 160,000 | $ 58,000 |
| Luzerne County Pennsylvania | 6 | $ 930,000 | $ 155,000 | $ 26,000 |
| Westmoreland County Pennsylvania | 6 | $ 1,250,000 | $ 208,000 | $ 0 |
| Collin County Texas | 6 | $ 1,640,000 | $ 273,000 | $ 0 |
| Sussex County Delaware | 5 | $ 1,505,000 | $ 301,000 | $ 0 |
| Lake County Florida | 5 | $ 975,000 | $ 195,000 | $ 0 |
| Seminole County Florida | 5 | $ 805,000 | $ 161,000 | $ 0 |
| Hudson County New Jersey | 5 | $ 18,735,000 | $ 3,747,000 | $ 0 |
| Monmouth County New Jersey | 5 | $ 1,345,000 | $ 269,000 | $ 147,000 |
| Bronx County New York | 5 | $ 24,265,000 | $ 4,853,000 | $ 0 |
| New York County New York | 5 | $ 50,085,000 | $ 10,017,000 | $ 930,000 |
| Adams County Pennsylvania | 5 | $ 1,115,000 | $ 223,000 | $ 0 |
| Dauphin County Pennsylvania | 5 | $ 915,000 | $ 183,000 | $ 60,000 |
| Lackawanna County Pennsylvania | 5 | $ 925,000 | $ 185,000 | $ 0 |
| Harris County Texas | 5 | $ 995,000 | $ 199,000 | $ 0 |
| Arlington County Virginia | 5 | $ 2,155,000 | $ 431,000 | $ 0 |
| Loudoun County Virginia | 5 | $ 2,095,000 | $ 419,000 | $ 0 |
| Lee County Florida | 4 | $ 1,400,000 | $ 350,000 | $ 78,000 |
| Manatee County Florida | 4 | $ 1,900,000 | $ 475,000 | $ 0 |
| Pinellas County Florida | 4 | $ 2,040,000 | $ 510,000 | $ 1,563,000 |
| St. Johns County Florida | 4 | $ 1,270,000 | $ 317,000 | $ 0 |
| Essex County New Jersey | 4 | $ 14,650,000 | $ 3,662,000 | $ 0 |
| Ocean County New Jersey | 4 | $ 7,230,000 | $ 1,807,000 | $ 153,000 |
| Queens County New York | 4 | $ 1,730,000 | $ 432,000 | $ 0 |
| Butler County Pennsylvania | 4 | $ 1,380,000 | $ 345,000 | $ 0 |
| Washington County Pennsylvania | 4 | $ 1,110,000 | $ 277,000 | $ 0 |
| Tarrant County Texas | 4 | $ 1,390,000 | $ 347,000 | $ 0 |
| Travis County Texas | 4 | $ 1,090,000 | $ 272,000 | $ 0 |
| Stafford County Virginia | 4 | $ 1,460,000 | $ 365,000 | $ 0 |
| Fairfield County Connecticut | 3 | $ 14,745,000 | $ 4,915,000 | $ 379,000 |
| Brevard County Florida | 3 | $ 695,000 | $ 231,000 | $ 0 |
| Hillsborough County Florida | 3 | $ 405,000 | $ 135,000 | $ 0 |
| Sarasota County Florida | 3 | $ 905,000 | $ 301,000 | $ 0 |
| Middlesex County Massachusetts | 3 | $ 1,405,000 | $ 468,000 | $ 0 |
| Suffolk County Massachusetts | 3 | $ 1,125,000 | $ 375,000 | $ 972,000 |
| Cape May County New Jersey | 3 | $ 925,000 | $ 308,000 | $ 0 |
| Gloucester County New Jersey | 3 | $ 765,000 | $ 255,000 | $ 73,000 |
| Middlesex County New Jersey | 3 | $ 1,125,000 | $ 375,000 | $ 0 |
| Suffolk County New York | 3 | $ 1,025,000 | $ 341,000 | $ 0 |
| Lawrence County Pennsylvania | 3 | $ 395,000 | $ 131,000 | $ 0 |
| Monroe County Pennsylvania | 3 | $ 575,000 | $ 191,000 | $ 54,000 |
| Bexar County Texas | 3 | $ 885,000 | $ 295,000 | $ 0 |
| Denton County Texas | 3 | $ 975,000 | $ 325,000 | $ 0 |
| Williamson County Texas | 3 | $ 875,000 | $ 291,000 | $ 0 |
| Fairfax County Virginia | 3 | $ 1,515,000 | $ 505,000 | $ 0 |
| Virginia Beach County Virginia | 3 | $ 595,000 | $ 198,000 | $ 0 |
| Hartford County Connecticut | 2 | $ 22,280,000 | $ 11,140,000 | $ 0 |
| Collier County Florida | 2 | $ 680,000 | $ 340,000 | $ 0 |
| Duval County Florida | 2 | $ 350,000 | $ 175,000 | $ 0 |
| Hernando County Florida | 2 | $ 270,000 | $ 135,000 | $ 0 |
| Indian River County Florida | 2 | $ 420,000 | $ 210,000 | $ 0 |
| Miami-Dade County Florida | 2 | $ 490,000 | $ 245,000 | $ 0 |
| Polk County Florida | 2 | $ 400,000 | $ 200,000 | $ 0 |
| St. Lucie County Florida | 2 | $ 370,000 | $ 185,000 | $ 0 |
| Volusia County Florida | 2 | $ 450,000 | $ 225,000 | $ 0 |
| Plymouth County Massachusetts | 2 | $ 490,000 | $ 245,000 | $ 0 |
| Somerset County New Jersey | 2 | $ 880,000 | $ 440,000 | $ 0 |
| Orange County New York | 2 | $ 24,210,000 | $ 12,105,000 | $ 0 |
| Westchester County New York | 2 | $ 1,230,000 | $ 615,000 | $ 0 |
| Beaver County Pennsylvania | 2 | $ 450,000 | $ 225,000 | $ 0 |
| Centre County Pennsylvania | 2 | $ 420,000 | $ 210,000 | $ 0 |
| Cumberland County Pennsylvania | 2 | $ 4,750,000 | $ 2,375,000 | $ 0 |
| Erie County Pennsylvania | 2 | $ 310,000 | $ 155,000 | $ 0 |
| Franklin County Pennsylvania | 2 | $ 470,000 | $ 235,000 | $ 0 |
| Hays County Texas | 2 | $ 540,000 | $ 270,000 | $ 0 |
| Montgomery County Texas | 2 | $ 440,000 | $ 220,000 | $ 0 |
| Alexandria County Virginia | 2 | $ 590,000 | $ 295,000 | $ 0 |
| Chesapeake County Virginia | 2 | $ 350,000 | $ 175,000 | $ 0 |
| New Haven County Connecticut | 1 | $ 13,725,000 | $ 13,725,000 | $ 0 |
| New London County Connecticut | 1 | $ 365,000 | $ 365,000 | $ 51,000 |
| Charlotte County Florida | 1 | $ 255,000 | $ 255,000 | $ 0 |
| Clay County Florida | 1 | $ 155,000 | $ 155,000 | $ 0 |
| Escambia County Florida | 1 | $ 145,000 | $ 145,000 | $ 0 |
| Martin County Florida | 1 | $ 125,000 | $ 125,000 | $ 0 |
| Orange County Florida | 1 | $ 195,000 | $ 195,000 | $ 0 |
| Osceola County Florida | 1 | $ 255,000 | $ 255,000 | $ 0 |
| Cook County Illinois | 1 | $ 505,000 | $ 505,000 | $ 0 |
| Cecil County Maryland | 1 | $ 4,005,000 | $ 4,005,000 | $ 0 |
| Barnstable County Massachusetts | 1 | $ 735,000 | $ 735,000 | $ 0 |
| Essex County Massachusetts | 1 | $ 105,000 | $ 105,000 | $ 0 |
| Norfolk County Massachusetts | 1 | $ 415,000 | $ 415,000 | $ 0 |
| Worcester County Massachusetts | 1 | $ 405,000 | $ 405,000 | $ 0 |
| Atlantic County New Jersey | 1 | $ 995,000 | $ 995,000 | $ 276,000 |
| Bergen County New Jersey | 1 | $ 325,000 | $ 325,000 | $ 0 |
| Cumberland County New Jersey | 1 | $ 305,000 | $ 305,000 | $ 89,000 |
| Hunterdon County New Jersey | 1 | $ 585,000 | $ 585,000 | $ 0 |
| Morris County New Jersey | 1 | $ 415,000 | $ 415,000 | $ 0 |
| Passaic County New Jersey | 1 | $ 405,000 | $ 405,000 | $ 56,000 |
| Union County New Jersey | 1 | $ 425,000 | $ 425,000 | $ 0 |
| Dutchess County New York | 1 | $ 4,565,000 | $ 4,565,000 | $ 0 |
| Greene County New York | 1 | $ 275,000 | $ 275,000 | $ 0 |
| Onondaga County New York | 1 | $ 215,000 | $ 215,000 | $ 0 |
| Richmond County New York | 1 | $ 1,005,000 | $ 1,005,000 | $ 0 |
| Schenectady County New York | 1 | $ 185,000 | $ 185,000 | $ 0 |
| Cambria County Pennsylvania | 1 | $ 85,000 | $ 85,000 | $ 0 |
| Columbia County Pennsylvania | 1 | $ 105,000 | $ 105,000 | $ 0 |
| Greene County Pennsylvania | 1 | $ 215,000 | $ 215,000 | $ 0 |
| Huntingdon County Pennsylvania | 1 | $ 245,000 | $ 245,000 | $ 0 |
| Indiana County Pennsylvania | 1 | $ 115,000 | $ 115,000 | $ 0 |
| Lycoming County Pennsylvania | 1 | $ 165,000 | $ 165,000 | $ 0 |
| Northampton County Pennsylvania | 1 | $ 245,000 | $ 245,000 | $ 0 |
| Susquehanna County Pennsylvania | 1 | $ 225,000 | $ 225,000 | $ 0 |
| Newport County Rhode Island | 1 | $ 385,000 | $ 385,000 | $ 0 |
| Washington County Rhode Island | 1 | $ 185,000 | $ 185,000 | $ 0 |
| Brazoria County Texas | 1 | $ 205,000 | $ 205,000 | $ 0 |
| Cherokee County Texas | 1 | $ 215,000 | $ 215,000 | $ 0 |
| Comal County Texas | 1 | $ 335,000 | $ 335,000 | $ 0 |
| Dallas County Texas | 1 | $ 265,000 | $ 265,000 | $ 0 |
| Fort Bend County Texas | 1 | $ 95,000 | $ 95,000 | $ 0 |
| Gregg County Texas | 1 | $ 85,000 | $ 85,000 | $ 0 |
| Hardin County Texas | 1 | $ 215,000 | $ 215,000 | $ 0 |
| Howard County Texas | 1 | $ 275,000 | $ 275,000 | $ 0 |
| Johnson County Texas | 1 | $ 225,000 | $ 225,000 | $ 0 |
| Scurry County Texas | 1 | $ 135,000 | $ 135,000 | $ 0 |
| Tom Green County Texas | 1 | $ 95,000 | $ 95,000 | $ 0 |
| Trinity County Texas | 1 | $ 165,000 | $ 165,000 | $ 0 |
| Van Zandt County Texas | 1 | $ 185,000 | $ 185,000 | $ 0 |
| Webb County Texas | 1 | $ 65,000 | $ 65,000 | $ 0 |
| Albemarle County Virginia | 1 | $ 295,000 | $ 295,000 | $ 0 |
| Prince William County Virginia | 1 | $ 445,000 | $ 445,000 | $ 0 |
| Richmond City County Virginia | 1 | $ 275,000 | $ 275,000 | $ 0 |
| Roanoke City County Virginia | 1 | $ 155,000 | $ 155,000 | $ 0 |
| York County Virginia | 1 | $ 145,000 | $ 145,000 | $ 0 |
| Fayette County West Virginia | 1 | $ 1,005,000 | $ 1,005,000 | $ 0 |
Loan Purpose |
Total Number of Mortgage Applications | Total Dollar Amount of Mortgage Loan Applications | Average Mortgage Loan Amount | Highest Mortgage Loan Amount | Average Applicant Income | Highest Applicant Income |
|---|---|---|---|---|---|---|
| Home Purchase | 742 | $203,900,000 | $274,000 | $16,055,000 | $49,000 | $1,420,000 |
| Cash-out Refinancing | 204 | $456,070,000 | $2,235,000 | $45,755,000 | $198,000 | $1,563,000 |
| Refinancing | 137 | $51,125,000 | $373,000 | $14,405,000 | $112,000 | $495,000 |
| Home Improvement | 3 | $3,875,000 | $1,291,000 | $3,755,000 | $649,000 | $1,787,000 |
| Not Applicable | 0 | $0 | $0 | $0 | $0 | $0 |
| Other Purpose | 0 | $0 | $0 | $0 | $0 | $0 |
Applicant Race |
Total Number of Mortgage Applications | Total Dollar Amount of Mortgage Loan Applications | Average Mortgage Loan Amount | Highest Mortgage Loan Amount | Average Applicant Income | Highest Applicant Income |
|---|---|---|---|---|---|---|
| Not applicable | 451 | $584,665,000 | $1,296,000 | $45,755,000 | $0 | $0 |
| Hispanic | 442 | $66,100,000 | $149,000 | $515,000 | $41,000 | $328,000 |
| White | 85 | $41,275,000 | $485,000 | $12,005,000 | $194,000 | $1,787,000 |
| Black or African American | 73 | $12,585,000 | $172,000 | $295,000 | $48,000 | $187,000 |
| Asian | 20 | $7,400,000 | $370,000 | $975,000 | $171,000 | $972,000 |
| Not Provided | 15 | $2,945,000 | $196,000 | $365,000 | $97,000 | $273,000 |
| American Indian or Alaskan Native | 0 | $0 | $0 | $0 | $0 | $0 |
| Native Hawaiian or Other Pacific Islander | 0 | $0 | $0 | $0 | $0 | $0 |
Loan Type |
Total Number of Mortgage Applications | Total Dollar Amount of Mortgage Loan Applications | Average Mortgage Loan Amount | Highest Mortgage Loan Amount | Average Applicant Income | Highest Applicant Income |
|---|---|---|---|---|---|---|
| Conventional (any loan other than FHA, VA, FSA, or RHS loans) | 833 | $674,185,000 | $809,000 | $45,755,000 | $77,000 | $1,787,000 |
| FHA-insured (Federal Housing Administration) | 252 | $40,500,000 | $160,000 | $315,000 | $43,000 | $109,000 |
| VA-guaranteed (Veterans Administration) | 1 | $285,000 | $285,000 | $285,000 | $70,000 | $70,000 |
| FSA/RHS (Farm Service Agency or Rural Housing Service) | 0 | $0 | $0 | $0 | $0 | $0 |
Outcome |
Total Number of Mortgage Applications | Total Dollar Amount of Mortgage Loan Applications | Average Mortgage Loan Amount | Highest Mortgage Loan Amount | Average Applicant Income | Highest Applicant Income |
|---|---|---|---|---|---|---|
| Loan Originated | 592 | $541,290,000 | $914,000 | $45,755,000 | $63,000 | $1,787,000 |
| Loan Purchased By The Institution | 340 | $93,040,000 | $273,000 | $1,055,000 | $0 | $0 |
| Application Denied By Financial Institution | 55 | $17,135,000 | $311,000 | $4,505,000 | $42,000 | $187,000 |
| Application Approved But Not Accepted | 45 | $36,965,000 | $821,000 | $16,055,000 | $90,000 | $1,420,000 |
| Application Withdrawn By Applicant | 38 | $24,000,000 | $631,000 | $14,405,000 | $57,000 | $276,000 |
| File Closed For Incompleteness | 10 | $1,590,000 | $159,000 | $285,000 | $44,000 | $66,000 |
| Preapproval Approved but not Accepted | 4 | $550,000 | $137,000 | $165,000 | $38,000 | $53,000 |
| Preapproval Denied by Financial Institution | 2 | $400,000 | $200,000 | $205,000 | $41,000 | $47,000 |
Denial Reason |
Total Number of Mortgage Applications | Total Dollar Amount of Mortgage Loan Applications | Average Mortgage Loan Amount | Highest Mortgage Loan Amount | Average Applicant Income | Highest Applicant Income |
|---|---|---|---|---|---|---|
| Not applicable | 1,029 | $697,435,000 | $677,000 | $45,755,000 | $64,000 | $1,787,000 |
| Debt-To-Income Ratio | 25 | $5,365,000 | $214,000 | $375,000 | $37,000 | $74,000 |
| Unverifiable Information | 9 | $1,525,000 | $169,000 | $275,000 | $33,000 | $70,000 |
| Credit History | 8 | $3,730,000 | $466,000 | $2,405,000 | $39,000 | $71,000 |
| Collateral | 7 | $1,345,000 | $192,000 | $265,000 | $79,000 | $187,000 |
| Insufficient Cash (Downpayment, Closing Cost) | 3 | $605,000 | $201,000 | $235,000 | $47,000 | $47,000 |
| Other | 2 | $4,650,000 | $2,325,000 | $4,505,000 | $55,000 | $55,000 |
| Credit Application Incomplete | 2 | $190,000 | $95,000 | $135,000 | $0 | $0 |
| Employment History | 1 | $125,000 | $125,000 | $125,000 | $48,000 | $48,000 |
| Mortgage Insurance Denied | 0 | $0 | $0 | $0 | $0 | $0 |
Our comprehensive HMDA mortgage statistics provide invaluable insights into Customers Bank's 2021 lending activity. By analyzing detailed data on mortgage applications, total loan amounts, applicant incomes, loan purposes, and approval rates, industry professionals, researchers, and analysts can gain a clear understanding of this lender's role in the mortgage market.
This in-depth HMDA data allows real estate experts, financial analysts, and policymakers to track lending trends, evaluate borrower demographics,
and assess Customers Bank's mortgage approval patterns.
Utilize this powerful dataset to analyze market performance, compare lending practices, and make data-driven decisions in the ever-changing mortgage industry.
For a list of all lenders in Pennsylvania, download the full spreadsheet
with aggregated HMDA statistics today.