Customers Bank Mortgage Lending & HMDA Data, 2022

In 2022, Customers Bank of Reading, PA reported 1,341 mortgage applications totaling $1.8 billion. The average application was for $1,317,587, and applicants reported an average income of $112,073. 35% of its applications resulted in an originated loan and 5% were denied. Its largest markets were Philadelphia, PA (269), Reading, PA (216) and New York-Jersey City-White Plains, NY-NJ (140) (applications in parentheses).

Mortgage Company & Address Customers Bank
701 Reading Ave
Reading, PA 19611
Tel #: available with data download
Federal Regulator * available with data download
Years 2025  2024  2023  2022  
Total Number of Mortgage Applications 1,341
Total Mortgage Loan Application Amount $1,766,885,000
Average Mortgage Loan Application Amount $1,317,587
Highest Mortgage Loan Application Amount $60,005,000
Average Applicant Income $112,073
Highest Applicant Income $1,936,000

About this data: figures come from the Home Mortgage Disclosure Act (HMDA) records Customers Bank filed with the FFIEC and count every application it reported (approved, denied, withdrawn or purchased), not just closed loans. Applications reported at $100 million or more are left out of these totals.

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Mortgage Loan Application Detail Totals for Customers Bank in 2022

Loan Purpose

Total Number of Mortgage Applications Total Dollar Amount of Mortgage Loan Applications Average Mortgage Loan Amount Highest Mortgage Loan Amount Average Applicant Income Highest Applicant Income
Home Purchase 793 $386,265,000 $487,000 $31,505,000 $65,000 $1,936,000
Cash-out Refinancing 364 $965,310,000 $2,651,000 $60,005,000 $235,000 $1,395,000
Refinancing 165 $410,055,000 $2,485,000 $55,005,000 $74,000 $88,000
Other Purpose 13 $4,215,000 $324,000 $1,505,000 $30,000 $38,000
Home Improvement 6 $1,040,000 $173,000 $405,000 $101,000 $186,000
Not Applicable 0 $0 $0 $0 $0 $0

Applicant Race

Total Number of Mortgage Applications Total Dollar Amount of Mortgage Loan Applications Average Mortgage Loan Amount Highest Mortgage Loan Amount Average Applicant Income Highest Applicant Income
Not applicable 948 $1,686,150,000 $1,778,000 $60,005,000 $0 $0
Hispanic 276 $42,640,000 $154,000 $415,000 $51,000 $1,936,000
White 48 $18,590,000 $387,000 $3,005,000 $227,000 $1,395,000
Black or African American 39 $7,335,000 $188,000 $755,000 $52,000 $202,000
Not Provided 20 $5,660,000 $283,000 $855,000 $122,000 $311,000
Asian 10 $6,510,000 $651,000 $3,045,000 $323,000 $1,438,000
American Indian or Alaskan Native 0 $0 $0 $0 $0 $0
Native Hawaiian or Other Pacific Islander 0 $0 $0 $0 $0 $0

Loan Type

Total Number of Mortgage Applications Total Dollar Amount of Mortgage Loan Applications Average Mortgage Loan Amount Highest Mortgage Loan Amount Average Applicant Income Highest Applicant Income
Conventional (any loan other than FHA, VA, FSA, or RHS loans) 1,238 $1,749,200,000 $1,412,000 $60,005,000 $91,000 $1,936,000
FHA-insured (Federal Housing Administration) 103 $17,685,000 $171,000 $415,000 $48,000 $150,000
FSA/RHS (Farm Service Agency or Rural Housing Service) 0 $0 $0 $0 $0 $0
VA-guaranteed (Veterans Administration) 0 $0 $0 $0 $0 $0

Outcome

Total Number of Mortgage Applications Total Dollar Amount of Mortgage Loan Applications Average Mortgage Loan Amount Highest Mortgage Loan Amount Average Applicant Income Highest Applicant Income
Loan Purchased By The Institution 711 $206,285,000 $290,000 $955,000 $0 $0
Loan Originated 476 $1,432,040,000 $3,008,000 $60,005,000 $79,000 $1,438,000
Application Denied By Financial Institution 62 $36,200,000 $583,000 $13,205,000 $100,000 $1,936,000
Application Approved But Not Accepted 44 $71,900,000 $1,634,000 $28,005,000 $81,000 $410,000
Application Withdrawn By Applicant 35 $18,325,000 $523,000 $6,305,000 $65,000 $173,000
File Closed For Incompleteness 8 $1,320,000 $165,000 $225,000 $42,000 $100,000
Preapproval Approved but not Accepted 3 $445,000 $148,000 $165,000 $46,000 $51,000
Preapproval Denied by Financial Institution 2 $370,000 $185,000 $195,000 $28,000 $47,000

Denial Reason

Total Number of Mortgage Applications Total Dollar Amount of Mortgage Loan Applications Average Mortgage Loan Amount Highest Mortgage Loan Amount Average Applicant Income Highest Applicant Income
Not applicable 1,277 $1,730,315,000 $1,354,000 $60,005,000 $77,000 $1,438,000
Debt-To-Income Ratio 35 $11,005,000 $314,000 $1,765,000 $140,000 $1,936,000
Credit History 9 $6,015,000 $668,000 $4,655,000 $52,000 $91,000
Other 5 $1,245,000 $249,000 $685,000 $47,000 $72,000
Unverifiable Information 5 $13,785,000 $2,757,000 $13,205,000 $26,000 $37,000
Insufficient Cash (Downpayment, Closing Cost) 4 $1,010,000 $252,000 $545,000 $41,000 $47,000
Credit Application Incomplete 4 $2,390,000 $597,000 $1,175,000 $68,000 $104,000
Collateral 1 $915,000 $915,000 $915,000 $0 $0
Employment History 1 $205,000 $205,000 $205,000 $0 $0
Mortgage Insurance Denied 0 $0 $0 $0 $0 $0

Our comprehensive HMDA mortgage statistics provide invaluable insights into Customers Bank's 2022 lending activity. By analyzing detailed data on mortgage applications, total loan amounts, applicant incomes, loan purposes, and approval rates, industry professionals, researchers, and analysts can gain a clear understanding of this lender's role in the mortgage market.

This in-depth HMDA data allows real estate experts, financial analysts, and policymakers to track lending trends, evaluate borrower demographics, and assess Customers Bank's mortgage approval patterns. Utilize this powerful dataset to analyze market performance, compare lending practices, and make data-driven decisions in the ever-changing mortgage industry.
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